Features

All our credit control and debt collection services operate to the same high standards. Whether we are setting out to recover single debts or taking over complete sales ledgers, we are polite yet persuasive, fair as well as firm. We use a combination of phone calls and letters to creditors tailored to your requirements, only litigating where we have to.
  • We report regularly to you on our progress.
  • We collect your debts whether they are in the UK or overseas.
  • We can agree and implement payment schedules for you.
  • We are experienced in initiating and overseeing action through the courts.
  • We can provide credit vetting of your new or existing customers.
  • We trace debtors you have lost touch with.
  • We offer you a mediation service and prepare expert reports for court.
  • We can send diplomatic yet firm letters to your creditors.
Fee Structure

Our fees can be fixed or variable, based on:
  • time spent on your behalf.
  • percentage of amounts collected for you.
  • tiered percentage on large collections.
"the thoroughness of the debt collection process realised far more cash than we had expected"


Our Debt Collection Services

  • Sales Ledger Outsourcing

  • If you outsource your Sales Ledger, we can look after just your credit control or all your tasks from credit vetting your new and existing clients to collecting the cash from your customers. If you have a sales ledger team but they are not performing as you would wish we can oversee and manage your existing team. We will use our credit control systems but advise you of the accounts entries you will need to make.

" … our debtor days are much reduced since appointing Oriel"


  • Overdue Debt

  • If your debt moves beyond your agreed terms, especially 90 days old or more, our highly skilled credit control team can turn the situation round for you. You will be delighted at how much we can collect even where you have given up hope.
  • Single Debt

  • Single balances owed to you can cause you problems. We will recover your money using our proven techniques.

"Oriel's collection process realised debts that were written off long ago"


  • Books of Debt

  • When companies are bought, sold or become insolvent there is often a book of debt to collect. You may not have the time or resource to do this but if you don't the debt becomes much harder to collect.

    Oriel's credit control and debt collection team are very thorough and experienced in this area and make no secret of our policy which acts in your best interests, namely to collect every penny and to collect it as quickly as possible. We will only agree a reduced figure where there is no practical alternative.

  • Debt Purchase

  • We can buy debt or blocks of debt which will give you money immediately rather than waiting and risking getting nothing. We can even do this where you gave up chasing long ago.

  • Raising Finance against Debtors

  • You will always have money tied up in debtors even if you are good at collecting your debt. Invoice factoring or discounting may be the answer. We have links with many finance houses and can prepare your case for you. It may be possible for you to raise 85% or more of the value of your debtor balances.

    We can introduce you to a wide range of factors and invoicing discounters who can make funds available to you.

    With invoice discounting you look after credit control but with invoice factoring the factor chases the debt. Charges can vary from 0.2% to 3% with factoring being the more expensive.

"We will happily advise which is best for you. Whichever you opt for, we can help you fully optimise the facility. If invoice discounting is your choice, you can ask Oriel's credit control and debt collection team to collect your debts on your behalf."
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  Cheltenham House Clarence Street, Cheltenham, GL50 3JR   Tel: 01242 260565